I'm a huge fan of SawStop. I like their tools, they are excellent in just about every way imaginable. I like their tech support - Darren has bailed me out so many times, he's on speed dial in my phone. Upper management has always been great to my students - sending us demo blades and cartridges to sample. (Thanks Patty!) From the bottom to the top, I couldn't be happier with their service and products. And this is huge - everyone in the company just seems happy. You know how you can talk to a customer service agent and just can tell that they are miserable in their job? You never see this at Sawstop, these people like what they're doing. That's a big deal to me. Even the people that answer the phone are nice, not bitchy, as I often experience when calling some of my other vendors.
My second opinion is that if you're smart enough to come up with this technology, then it would be wise to protect yourself inside out and upside down. That's what Steve Gass did. Wouldn't you?
If any of us were smart enough to invent something great, wouldn't we do our absolute best to protect it? People are always out there trying to steal ideas. It's just the heavy-handed way that Steve went about it that turns people off. I get that. Still - as an entrepreneur and small business owner, I would probably do exactly what he did. It's called Business Survival 101.
Still curious what people think? Check out this article, and read the comments at the end. There are some serious haters out there. (For the record - I think haters ought to do us all a favor and just disappear - their negativity dissolves my capacity to hear anything important that they think they're saying to me.)
So - where do YOU stand?